Connecting Generations: Mastering Workplace Communication

Generational differences in the workplace can lead to misunderstandings, conflict and miscommunication. To be most effective, managers and teams must learn how to navigate these differences before they escalate. This involves understanding the distinct communication styles and cultural values of each generation, and adopting strategies for effective conflict resolution and collaboration. By improving intergenerational communication, teams can foster greater understanding and productivity. Join Dr. Scott Eldredge, Associate Professor and Communication Department Head at Western Carolina University, for an interactive session where you'll gain practical tools for managing cross-generational dynamics, reducing workplace conflict and enhancing team collaboration.